Terms & Conditions
Last updated on October 8, 2024
1. Introduction
By enrolling in any of our coaching programs, you are making an important commitment to your personal well-being. These Terms and Conditions form a legally binding agreement between you (the "Client") and Maaike Del Villar, operating as Maaike’s Wellness (the "Coach"). Please read them carefully before proceeding with any coaching services.
2. Overview of Services
Maaike’s Wellness offers personalized coaching services designed for women in midlife and menopause, with programs ranging from group coaching to one-on-one coaching. Our services include, but are not limited to:
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The Better Feeling Woman (12 weeks): Private coaching and group coaching to help you achieve a full transformation in energy, health, and well-being.
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Midlife Metabolism Reset (6 weeks): Tailored to help reset your metabolism and guide you to healthier habits.
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Quickstart Energy Boost (3 weeks): Focused coaching for women looking to see fast results in their wellness journey.
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Breakthrough to Vitality (90 minutes): Holistic wellness session designed for women facing life transitions like menopause or retirement.
By enrolling in any of these services, you agree to abide by the following terms.
3. Client Commitments
As your coach, Maaike Del Villar is committed to providing:
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Support and Guidance: Offering personalized advice, knowledge, and tools to help you achieve your wellness goals.
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Accountability: Helping you stay accountable and on track with your objectives.
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A Safe and Honest Space: Providing a judgment-free environment where you can openly share your experiences.
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Customized Coaching: Delivering tailored advice and curated information that aligns with your individual needs and challenges.
4. Program Structure and Scheduling
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Program Length: Each program’s duration will be clearly outlined at the time of enrollment (e.g., 12 weeks, 6 weeks, etc.).
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Session Duration: One-on-one sessions are typically 50 minutes but may extend to 60 minutes depending on need. Group coaching sessions will also follow the schedule set out at the start of the program.
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Program Expiration: Programs expire 30 days after the completion date unless otherwise agreed.
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Program Materials: All materials, videos, checklists, recipes, and resources provided are part of the coaching process. These are for personal use only and may not be distributed or shared without permission.
5. Cancellation and Rescheduling Policy
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Emergency Reschedule: You are allowed one emergency reschedule during your program, which can be used for cancellations made with at least 48 hours’ notice.
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Cancellation within 12 Hours: If you cancel within 12 hours of a scheduled session, you will be charged a $10 fee.
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Cancellation within 1 Hour: Cancellations made within 1 hour of the session will incur a $20 fee.
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Missed Sessions: Sessions missed without prior notice or within these time frames will be forfeited.
6. Investment and Payments
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Program Fees: Program fees are outlined at the time of enrollment. Payment can be made in full or via installment plans (e.g., 3 monthly payments). All Payments will be handled online.
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Non-Refundable: All program fees are non-refundable. If you withdraw from the program or fail to complete it, you are still responsible for the full payment. Coaching is a powerful process, and any feelings of discomfort may be part of your growth.
7. Refund Policy
No Refunds: Due to the nature of coaching services and the commitment from both client and coach, refunds will not be offered once a program has started. This policy ensures that you remain committed to the process and allows you to experience the full benefits of the program.
8. Disclaimer
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Not Medical or Psychological Advice: Maaike Del Villar is not a licensed healthcare provider, dietitian, or psychologist. The coaching services provided are not a substitute for professional medical advice or treatment. It is recommended that you maintain a relationship with a healthcare professional throughout the program.
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Voluntary Participation: By engaging in coaching services, you acknowledge that you are participating voluntarily and take full responsibility for your health and well-being.
9. Limitation of Liability and Release
You agree to release Maaike Del Villar, her employees, and any representatives from any liability for any injuries, health conditions, or other complications that may arise during or after participation in any program. You are solely responsible for your health and actions during and after the coaching process.
10. Intellectual Property
All content, materials, and resources provided during the coaching program are the intellectual property of Maaike Del Villar and Maaike’s Wellness. They are for personal use only and may not be reproduced, distributed, or used for commercial purposes without written permission.
11. Governing Law
This agreement is governed by the laws of the State of Texas. Any disputes arising from this agreement will be resolved in the state or federal courts located in Texas.
12. Acceptance
By enrolling in a Maaike’s Wellness program, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. This agreement constitutes the entire understanding between you and Maaike Del Villar and may not be modified except in writing by both parties.
11. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at here.